Return Policy
Return Policy
GENERAL
Since we exclusively sell our products on Amazon, we want to highlight that your refund rights and procedures are in line with Amazon.com's comprehensive refund policy.
For all matters related to refunds, returns, and exchanges, please refer to Amazon.com's refund policy. Amazon's refund policy is designed to ensure your protection and to provide clear guidelines on how to initiate the process for any issues with your purchases made through Amazon.
Rest assured that Amazon's refund policy is customer-centric, making your satisfaction a top priority. They will guide you through the refund process, answer your queries, and address any concerns you may have.
Your confidence in our products and your satisfaction are paramount, and by aligning our refund policy with Amazon's, we aim to provide you with a secure and trusted shopping experience.
DAMAGES AND DEFECTS
Please inspect your order upon delivery and if for any reason the item is defective, damaged, or you received the wrong item, feel free to contact us at info@vitagut.com so that we can evaluate the issue and make it right.